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Privacy Policy

Berghof Schöpf, Gries 22b, 6444 Längenfeld, Austria

We use the following data when you conclude a contract with us.
Base data:

Family name and first name, full address, all contact information (e.g. email address, telephone number), information about the nature and content of our contractual relationship.

Other personal data that you or third parties provide us with your consent or otherwise permit when initiating the contract, during the contractual relationship (e.g. to issue a guest card) or to fulfil legal obligations:

Date of birth or age, marital status, gender, profession, ID data, bank details, signing or representation authority, contract binding, notice/cancellation periods or further information about yourself, which you have given us yourself.

1. Registration data
1.1 Obligation to report
According to the Austrian Registration Act, you are obliged to register with us using the data specified in § 5 and § 10 Registration Act. This affects the following data:
Name, date of birth, gender, nationality, country of origin, address including postal code and – for foreign guests – type, number, date of issue and issuing authority of a travel document as well as the date of arrival and departure.

1.2 Guest directory

We will keep this data in a guest directory due to the legal obligation imposed on us in accordance with § 19 of the Registration Act Implementation Ordinance and save it for a period of 7 (seven) years, unless it is processed for other purposes, which are mentioned in this data protection declaration. The guest directory is kept electronically by us and we forward the data to an IT processor. The data is saved locally. There is no transfer to a third country.

1.3 Disclosure of data
The data categories “Arrival”, “Departure” linked to the country of origin are forwarded to the municipality in which our accommodation is located in accordance with § 6 of the Tourism Statistics Ordinance. The Ötztal tourism association to which we belong and/or the municipality must also be provided with aggregated data on the total number of overnight stays and the persons who are obliged to pay the sojourn tax. This is done on the basis of § 19 of the Tyrolean Residence Tax Act.

1.4 Legal basis of the processing
The processing according to points 1.1 to 0 above is based on Art. 6 (1) (c) GDPR.

1.5. Additional data transmission to TVB/municipality
In addition, we pass on your postal code and your year of birth (in pseudonymised or anonymised form) to our municipality and our TVB for the creation and evaluation of origin and age statistics by the tourism association. This forwarding is based on Art. 6 (1) (e) (task in the public interest) and (f) (overriding legitimate interests) GDPR. You can object to this at any time, for reasons that arise from your particular situation (Art. 21 (1) GDPR).

2. Guest card
2.1 General

You have the option of using a guest card. The guest card grants you a discount on the rates for regular services. The guest card is valid for the duration of your stay with us.

2.2 Issuing of the guest card
The accommodation provider will only issue the guest card at your request. It is issued according to the guest card system used by the accommodation company either as
- an electronically generated guest card or
- the copy of the registration slip.

2.3 Processed personal data
The following personal data, which is gathered from the registration data (see item 1 above), is processed for the electronically generated guest card:
First name, last name, date of birth, country of origin/postcode and time of stay (arrival/departure).
If the guest card is issued in the form of a “registration slip”, it contains the content in accordance with § 5 in conjunction with 9 Registration Act (see above under “Registration data” 1.1). In this case, there is no electronic processing for the purposes of the guest card.
There is no processing of the guest card data by the tourism association or by the line operator.

2.4 Legal basis of the processing
The processing of the data for the purposes of the guest card is based on your consent (Art. 6 (1) (a) GDPR).
You can revoke your consent verbally with the accommodation provider at any time.

2.5 Recipients of the data
To take advantage of the discount, you must present the respective guest card on which the data is shown to the bus driver and therefore disclose it yourself. This person checks visually whether it is (still) valid.

3. Other processing of your data
In principle, we only process the data that is absolutely necessary for the conclusion of the contract or for the fulfilment of the contract. If you have given us your consent, we will process your data in such a way that we will send you information about our services until further notice. We use the following communication channels, provided you have provided the relevant information to us:
Telephone, email, SMS, post or social media channels.

4. Data deletion
Your master data and other personal data will be deleted if it is no longer required to fulfil the purpose for which it was stored – usually after 7 (seven) years – or if the storage becomes inadmissible for legal reasons.
Instead of deletion, the data can also be anonymised, which means that any personal reference is irretrievably removed.

5. Cookies
Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do not cause harm.
We use cookies to make our offer user-friendly. Some cookies remain on your device until you delete them. They enable us to recognise your browser the next time you visit us.
If you do not want this to happen, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.
If cookies are deactivated, the functionality of our website may be restricted.

6. Web analytics
Our website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”), 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. This data is for statistical purposes only and will not be passed on to third parties. Cookies are used for this purpose, which enable an analysis of the use of the website by the users. The information generated in this way is transferred to the provider’s server and stored there.
You can prevent this by setting up your browser so that no cookies are saved. We have concluded a corresponding commissioned data processing contract with the provider.

7. Social media plug-ins
The operator uses so-called “embedded” social media plug-ins (interfaces to social networks) on the website. When visiting the website, the system automatically connects to the respective social network due to the integration of the plug-ins and transfers data (IP address, visit to the website, etc.).
The data transmission takes place without intervention and outside the responsibility of the operator. The user can prevent this data transmission by logging out of the respective social networks before visiting the website. Only when “logged in” can the social network assign specific data to the user's activity profile through automatic data transmission.
The automatically transmitted data is used exclusively by the operators of the social networks and not by the operator. Further information on this, including the content of data collection by the social networks, can be found directly on the website of the corresponding social network. The privacy settings can also be adjusted there.
The social networks integrated on the website are:

Facebook (“Like”)
Facebook Inc., 1601 S California Ave, Palo Alto, CA, 94304, USA
More information can be found at https://de-de.facebook.com/policy.php

8. You can assert the following rights with regard to the processing of your data:
8.1. Right to information

You have the right to learn from us whether and to what extent we process your data. Contact / data controller:
Berghof Schöpf
Karin Nösig
Gries 22b
6444 Längenfeld
+43 (0) 664 1237411

8.2. Your rights
In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have
otherwise been injured, you can appeal to the supervisory authority. In Austria this is the data protection authority.

8.3. Right to appeal
If, in your opinion, the processing of your personal data violates Austrian or European data protection law, please contact us to clarify any questions. Of course, you have the right to complain to the Austrian data protection authority or to a supervisory authority within the EU.

9. Confirmation of identity
To protect your rights and your privacy, we are entitled to request proof of identity in case of doubt.

10. Legal right to claim fee
If you request one of the above-mentioned rights in a manifestly unfounded way or particularly frequently, we are entitled to demand an appropriate processing fee or to refuse to process the application.

11. Obligation to cooperate
As part of the obligation to cooperate, we are obliged to release data in accordance with the statutory provisions (e.g. BAO, Registration Act, ZPO, StPO, ...) on request.

12. Validity
This data protection declaration applies from 25 May 2018 and replaces the existing data protection declarations.

BERGHOF SCHÖPF  -  Gries 22b  -  6444 Längenfeld Tirol / Österreich  -  E-Mail: info(at)berghof-schoepf.com  -  Telefon: +43 (0)664 1237411